Please read our Terms and Conditions. Indicate your acceptance by ticking the box at the bottom and then click 'Next Stage' to continue.
Terms & Conditions
- Important Information
- Ordering process
- Order rejection, correction and cancellation
- Conditions particular to aircraft charter
- Payment
- Liability
- Conditions of use of this website
- General legal matters
1. Important Information
Who we are:
In these Terms of Service, references to "we”, “our” and “us" are to The Private Jet Club Ltd, a company incorporated in Scotland with registered number SC309133, having its registered office at 17 Rutland Street, Edinburgh EH1 2AE and having a place of business at 1 Royal Exchange Ave, London, EC3V 3LT. Our VAT registration number is 899 4447 48.
The contract between you and us:
These Terms of Service form all of the terms and conditions of the contract between you and us when you use our Private Jet Club service and supersede any prior understandings or agreements.
- Special terms: No other terms or conditions will apply, except special agreed terms that have been subsequently discussed, confirmed and agreed in writing between you and us.
- Third party provider terms: Additional terms may apply to certain services we procure on your behalf and we shall endeavour to notify you of these as soon as possible.
- Changes by us: We may change these Terms of Service (and the content of our website pages, including prices, services and offers) at any time. You will be asked to read and accept the Terms of Service each time you place an order, to ensure that you are familiar with the most current ones.
Answers to your questions:
If there is anything in these Terms of Service which you do not understand or you have any other queries, comments or have a complaint, please email info@thepjc.co.uk.
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2. Ordering process
Placing an order:
Orders for our services can be submitted by completing the online order form on our website (where available) and clicking on the “Submit Registration” button. When you submit an order via this website, you will be sent an email within 24 hours confirming the details of your order.
Accepting your order (and forming a contract):
Our contract with you is formed only when we have accepted your order by sending you notice of our acceptance by email or by post (or otherwise by performing the services you have ordered. The contract between you and us is formed on the date shown on that notice of acceptance. (Please note - this notice is not the same as the confirmation email we send to acknowledge receipt of an order.)
Language:
All contracts between you and us shall be concluded in the English language.
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3. Order rejection, correction and cancellation
Rejecting your order:
It is entirely at our discretion to accept or reject any offer submitted by you via this website.
- Conditions of acceptance: Orders are accepted subject to:
- authorisation of your payment card;
- availability of services at the stated price; and
- confirmation that you have read and accepted these Terms of Service by clicking in the “confirmation” tick box.
- Rejection procedure: If for whatever reason we are unable to accept your order, we shall endeavour to notify you of this promptly and shall provide a full refund of any prepayments made.
Correcting errors:
Errors in your offer must be corrected by you prior to your order being accepted by us. You can correct errors as follows:
- Before you submit your offer: by re-entering the relevant information in our online order form, using the ‘BACK’ button where required; or
- After you submit your order: by contacting us by post or by email prior to acceptance by us of your order.
Substitute services:
In the event that we are reasonably unable to supply the services which you have ordered at the price agreed due to circumstances beyond our control, we will endeavour to provide you with substitute services of equivalent value which are reasonably suitable for your purposes. - Cancellation where no substitute: If we are not reasonably able to supply you with such a substitute, our contract with you will, insofar as it relates to services which we are unable to supply, be treated as cancelled.
Cancellation by you:
You may cancel your contract by writing to us. Cancellation fees may be payable by you and these may vary depending on the period of notice given by you before the planned performance date. The cancellations fees for the specific service will be made available on request.
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4. Conditions particular to aircraft charter
(THIS SECTION APPLIES IF YOU ORDER OUR AIRCRAFT CHARTER SERVICE)
Pilot’s discretion:
The pilot of the aircraft shall have complete discretion concerning:
- Preparation: preparation of the aircraft for flight;
- Safety: whether or not a flight shall be undertaken (or abandoned) and whether any passenger should be permitted to board the aircraft;
- Route: any deviation from the proposed route;
- Landing: where landing shall be made;
- Luggage: limitations on the volume of luggage you are permitted to take on board the aircraft; and
- Operation: any other matters relating to the operation of the aircraft. and you agree to adhere to any such decisions.
Additional costs payable by you:
You also agree to pay to us in full within 7 days of receiving an invoice for the same any costs incurred by us (or by the aircraft operator) due to:
- Delay: your failure to comply strictly with any required timetable notified to you;
- Additional services: your use of any service not specifically included in your order;
- Travel documents: your failure to provide any necessary travel documents (including, for example, passport, visa, etc.);
- Change of plan: deviations to the planned travel route or flight schedule due to circumstances out of our control and the control of the aircraft operator (including, without limitation, availability of airport authorisations and landing slots);
- Damage: damage caused by you to the aircraft or injury to any persons onboard;
- Illegal cargo: transportation of your luggage or passengers being illegal due to customs, immigration or other such restrictions; and
- Fuel price increases: significant aviation fuel price increases occurring between the date your order is accepted by us and the date of your flight.
Luggage risk:
Unless otherwise stated, any luggage is taken at your own risk: we disclaim any liability for loss or damage to any items taken on the aircraft.
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5. Payment
Payment method:
Payment for services ordered via this website must be made in UK pounds sterling by credit or debit card. Payment is processed using the services of SecPay.
- No contract at this stage: Our receipt of cleared funds does not constitute our acceptance of your order. Please see section 2 for details.
Tax and currency:
All prices on this website are quoted in UK pounds sterling and include VAT where applicable.
Refunds:
If an order submitted via this website is cancelled by us, we will refund to you any monies paid within 30 days of notice of cancellation being given.
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6. Liability
IMPORTANT: This section contains provisions which restrict the extent to which we are liable to you for any loss you may suffer in connection with this website and the services we provide.
Personal injury & death:
Nothing in these Terms of Service is intended to exclude liability (if any) for personal injury or death resulting from our negligence, for fraud or for any matter which it would be illegal to exclude or to attempt to exclude.
Foreseeable loss only:
You and we shall only be liable to each other under these Terms of Service for losses connected with services ordered which are a reasonably foreseeable consequence of the relevant breach of contract. Neither you nor we shall be liable to each other under these Terms of Service for any other loss or damage, subject to the paragraph above.
Circumstances beyond our control:
We shall be under no liability for any delay or failure to perform any obligation as specified in these Terms of Service if the same is wholly or partly caused, whether directly or indirectly, by circumstances beyond our reasonable control.
No implied guarantees:
All warranties relating to our services which are not expressly stated in these Terms of Service are hereby excluded to the fullest extent permitted by law. We make no guarantee that our services will be suitable for your intended use, neither do we guarantee that this website will be error-free, reliable, entirely secure, virus-free or available (especially since we are dependent on the reliability of the Internet and your use of your own computer to access the service).
Extent of our liability for business customers:
Where our services are purchased for use in the course of your business, our total liability to you, in respect of any claim by you arising out of or in connection with the provision of (or the failure to provide) services, shall be limited to the sum paid by you to us for the services which are the subject of the claim, save to the extent to which this provision would exclude or limit our liability for death or personal injury caused by an act or omission of ours. You agree to waive any claims which are not raised with us in writing within 3 months of the applicable order date.
Links to other sites:
The provision by us of a hyperlink to another website does not constitute any authorisation by us to you to access materials held at that location, nor is it evidence of any endorsement by us of the material held there.
No liability for website use alone:
To the fullest extent permitted by applicable law, we exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or to a third party in connection with use of this website (or any websites linked to this website).
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7. Conditions of use of this website
Use of website content:
You are permitted to retrieve and display content from this website on the device from which you initially accessed or downloaded it and you may print copies of individual pages on paper, solely for the purpose of obtaining services from us or otherwise assessing whether to obtain such services.
Restrictions on use of website content:
You may not (and may not permit others to):
- Commercial distribution: lend, distribute or otherwise make available copies of any of the content of this website for any commercial purposes;
- Modification: modify any documents or related graphics obtained from this website in any way (unless we grant you written permission to do so);
- Ownership notices: remove, obscure or otherwise disassociate any of our copyright or trade mark notices from any copies of this website’s content; nor
- Unauthorised: otherwise use any of the content from this website in any manner not expressly permitted by these
Terms of Use
Linking to this website:
You may only create a link to our website homepage at http://www.thepjc.co.uk on the condition that you do not do any of the following:
- Framing: create a frame or any other browser or border environment around this website;
- False endorsement: in any way imply that we are endorsing any products or services other than our own;
- Misrepresentation: misrepresent your relationship with us nor present any other false information about us; or
- Unsuitable: create a link from a website which contains content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. You may not create any link to any other page of this website, nor frame it, without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
Unsolicited email:
You agree not to send unsolicited e-mails for the purposes of advertising or market research to the e-mail addresses provided on this website.
Accessibility:
We support the Web Accessibility Initiative and are committed to making our site as accessible as possible to everyone. We welcome your comments and suggestions about how to make this website more accessible. If you are unable to access the information you require from this website, please contact us for assistance.
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8. General legal matters
Understanding this contract:
In these Terms of Service:
- Our services: references to our “services” are intended to mean the intermediary booking and other ancillary services we provide to facilitate the chartering of aircraft, hiring of vehicles, booking of accommodation, and other such ancillary services, as described on this website;
- Headings: the headings are for convenience only and shall not affect the construction or interpretation of these Terms of Service;
- Singular/plural: the singular shall include the plural and vice versa; and
- Whole/part: words importing the whole shall be treated as including a reference to any part.
Waiver and severability:
If either you or we ignore any breach of these Terms of Service, it does not mean that any further breach cannot be enforced. Likewise, if any part of these Terms of Service turns out to be invalid or unenforceable for some reason, then it will be replaced with a provision which, as far as possible, achieves the same purpose as the original, and the remainder of the agreement will still be binding.
Resolving disputes:
These Terms of Service are governed by and interpreted in accordance with Scots law. If any party wants to take court proceedings in relation to the service, it must do so in Scotland. You are responsible for compliance with any applicable laws of the country from which you use or otherwise access the service.
We recommend that you print out a copy of these Terms of Service for your future reference.
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